Every completed CareStack appointment asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed appointment asks for a review
- Each review credited to the provider
CareStack is connected to Reviewflowz. Trigger in CareStack: marked complete. A review request is then sent by SMS to the patient, and the Google review that comes in is saved on the appointment, credited to the provider, Lily Chen.
Appointment #3107 
Every appointment marked complete sends a review request
When an appointment is marked complete in CareStack, Reviewflowz sends that patient a review request. Cleanings, crowns, root canals and orthodontic adjustments all count. Your front desk does nothing extra.
The request goes out by SMS, email or WhatsApp after the visit. You set the channels and the order, and the campaign runs on its own for every completed appointment.
When an appointment is marked complete in CareStack, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The patient on the completed appointment gets asked
The patient on the appointment gets the review link on their phone. The link opens the review platform that needs reviews most, so new reviews land where they count.
There is no rating pre-screen. Every patient with a completed appointment is asked, whatever they thought of the visit.
When an appointment is marked complete in CareStack, the patient gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the appointment and the location: Chelsea, Clapham, Islington.
Connect CareStack in minutes
Every appointment marked complete starts asking patients for reviews, with a 14-day trial and no card.
Each review credited to the provider who saw the patient
Reviewflowz saves each review against the appointment it came from and credits it to the provider on that appointment. Patients never need to mention a name in their review.
Past appointments are imported for reporting, so you see each provider's conversion rate from day one. Past patients are never messaged.
The appointment in CareStack records which provider did the work. The review request carries the appointment, so when the patient leaves a five-star Google review with no name in it, it is credited to the provider and saved back on the same appointment.
CareStack integration: questions
How quickly can I set up review requests with CareStack?
Connect CareStack from Integrations in Reviewflowz in minutes, self-serve, with no demo. From then on, every appointment marked complete sends that patient a review request.
Which patients get asked for a review?
The patient on each appointment marked complete in CareStack, by SMS, email or WhatsApp. There is no rating pre-screen, so every patient is asked. Past patients from imported appointments are never messaged.
What happens with appointments that are not completed?
Nothing is sent. Reviewflowz only sends a request once an appointment is marked complete, so an appointment that never reaches that point never triggers a message.
We run several locations. Does each one get its own reviews?
Yes. Reviewflowz maps each CareStack location to its own Google profile, so a patient seen at one location is asked to review that location.
How do I see which dentists get the most patient reviews?
Each review is credited to the provider on the CareStack appointment it came from, without the patient naming anyone. Past appointments are imported for reporting, so each provider's conversion rate is there from the start.
What does the CareStack integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.