Every won Capsule deal asks for a review

Everything you need for reviews, with nothing you don't.

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  • Every won deal asks for a review
  • Each review credited to the deal owner

Capsule is connected to Reviewflowz. Trigger in Capsule: marked as won. A review request is then sent by SMS to the client, and the Google review that comes in is saved on the deal, credited to the deal owner, Hannah Price.

A review request goes out when a deal is won

When a deal is marked as won in Capsule, Reviewflowz starts the review campaign for that client. Requests go out by email, SMS or WhatsApp, in the order and timing you set.

Nobody on the team has to remember to ask. Every won deal triggers the same request while the work is still fresh for the client.

When a deal is marked as won in Capsule, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The client on the won deal gets asked

Reviewflowz sends the request to the client on the deal, using the contact details already in Capsule. The link opens the review platform that needs reviews most.

Every client gets the same request. There is no rating pre-screen, so happy and unhappy clients alike can leave a review.

When a deal is marked as won in Capsule, the client gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the deal and the office: Manchester Office, Bristol Office, Leeds Office.

Connect Capsule and start asking

Connect Capsule in minutes and the next won deal sends its client a review request.

Each review credited to the Capsule deal owner

When a review comes in, Reviewflowz credits it to the deal owner on the Capsule deal. Clients never have to remember or spell a name.

Past deals are imported for reporting, so each deal owner gets a conversion rate from day one. Past clients are never messaged.

The deal in Capsule records which deal owner did the work. The review request carries the deal, so when the client leaves a five-star Google review with no name in it, it is credited to the deal owner and saved back on the same deal.

Capsule integration: questions

When does a review request go out after a Capsule deal is won?

Once Capsule is connected, Reviewflowz sends the request when a deal is marked as won, by email, SMS or WhatsApp on the timing you choose. You connect Capsule yourself from Integrations in Reviewflowz, in minutes, with no demo.

Who gets asked for a review?

The client on the won deal, using the contact details already in Capsule. Every client gets the same request with no rating pre-screen, and the link opens the review platform that needs reviews most.

What happens with deals that are lost or never won?

Nothing is sent. Only a deal marked as won in Capsule triggers a review request, so clients on other deals are never asked.

We have several offices. Can each one get its own reviews?

Yes. Each office is a location in Reviewflowz, and each location's requests point to its own Google profile. Clients review the office that served them.

How are reviews credited to my team?

Reviewflowz credits each review to the deal owner on the Capsule deal, so clients never need to name anyone. Past deals are imported for reporting, which gives each deal owner a conversion rate, and past clients are never messaged.

What does the Capsule integration cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.