Every completed ShelterBuddy adoption asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed adoption asks for a review
- Each review credited to the adoption counselor
ShelterBuddy is connected to Reviewflowz. Trigger in ShelterBuddy: completed. A review request is then sent by SMS to the adopter, and the Google review that comes in is saved on the adoption, credited to the adoption counselor, Megan Turner.
Adoption #4821 
A review request goes out when an adoption completes
When an adoption is marked complete in ShelterBuddy, Reviewflowz sends the adopter a review request. You choose the channel: email, SMS or WhatsApp.
The request goes out while the new family is settling in with their pet. Nobody on your team has to remember to send it.
When an adoption is completed in ShelterBuddy, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every adopting family gets the review link
The adopter on the completed adoption receives the request on their phone or in their inbox. One tap opens the review platform where your shelter needs reviews most.
Every adopter is asked, with no rating pre-screen. Families who had a mixed experience get the same link as everyone else.
When an adoption is completed in ShelterBuddy, the adopter gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the adoption and the shelter: Northside Shelter, Riverside Adoption Center, Westfield Shelter.
Connect ShelterBuddy and ask every adopter
Your next completed adoption sends its own review request.
Each review credited to the adoption counselor on record
Reviewflowz saves each review against the adoption it came from and credits it to the adoption counselor named on that record. Adopters never have to mention anyone by name.
Past adoptions are imported for reporting, so each counselor's conversion rate starts with real history. Past adopters are never messaged.
The adoption in ShelterBuddy records which adoption counselor did the work. The review request carries the adoption, so when the adopter leaves a five-star Google review with no name in it, it is credited to the adoption counselor and saved back on the same adoption.
ShelterBuddy integration: questions
When does an adopter get the review request?
Reviewflowz sends the request once the adoption is marked complete in ShelterBuddy. It goes out by email, SMS or WhatsApp, whichever you choose. The link opens the review platform that needs reviews most.
Who gets asked for a review?
The adopter on each completed adoption. Every adopter is asked, with no rating pre-screen, so you hear from every family. Past adopters from imported records are never messaged.
What happens if an adoption is never completed?
Nothing is sent. Reviewflowz only sends a request when an adoption is marked complete in ShelterBuddy. An adoption that stops short of that never triggers a message.
Can reviews be credited to our adoption counselors?
Yes. Each review is credited to the adoption counselor named on the adoption it came from. You see each counselor's reviews and conversion rate without adopters naming anyone.
How do I connect ShelterBuddy?
Open Integrations in Reviewflowz and connect ShelterBuddy. It takes minutes, it's self-serve and there's no demo. Past adoptions are imported for reporting and past adopters are never messaged.
What does it cost?
$70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Every plan starts with a 14-day trial and no card required.