Every completed PawnMate transaction asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed transaction asks for a review
- Past customers are never messaged
PawnMate is connected to Reviewflowz. Trigger in PawnMate: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the transaction.
Transaction #20418 
A completed transaction in PawnMate sends the request
When PawnMate records that a customer was served, Reviewflowz sends that customer a review request. Your counter staff do nothing extra.
The request goes out by email, SMS or WhatsApp, on the timeline you set after the transaction. One setup covers every transaction that follows.
When a transaction is completed in PawnMate, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the transaction gets the link
The customer gets a message on their phone with a review link. The link opens the review platform that needs reviews most right now.
Every customer is asked, with no rating pre-screen. Unhappy and happy customers get the same link.
When a transaction is completed in PawnMate, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the transaction and the store: Downtown Store, Eastside Store, Northgate Store.
Connect PawnMate in minutes
Start your 14-day trial, no card, and the next completed transaction asks for a review.
Past PawnMate transactions count, past customers stay untouched
Reviewflowz imports your past PawnMate transactions for reporting. You see reviews against the transactions that earned them from day one.
Imported records are never messaged. Only customers served after you connect receive a request.
Every past transaction, counted: January, 18 reviews from 120 transactions, 15%; February, 22 reviews from 128 transactions, 17%; March, 26 reviews from 131 transactions, 20%; April, 30 reviews from 129 transactions, 23%.
PawnMate integration: questions
When does the review request go out after a PawnMate transaction?
Reviewflowz sends the request once PawnMate records that the customer was served. You choose the timing and the channels, email, SMS or WhatsApp, and every completed transaction follows that schedule.
Who gets asked for a review?
The customer on the completed transaction. Everyone is asked, with no rating pre-screen, and the link opens the review platform that needs reviews most.
What about transactions that are cancelled or voided?
Requests follow completed transactions only. A customer who was not served is not asked.
Can PawnMate customers get the request on WhatsApp?
Yes. Each request can go by email, SMS or WhatsApp, and the same trigger applies to all three.
How do I connect PawnMate to Reviewflowz?
Open Integrations in Reviewflowz and connect PawnMate yourself, in minutes, with no demo. Then choose your channels and write your message.
What does the PawnMate integration cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Every plan starts with a 14-day trial, no card.