Every completed OfficeMate appointment asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed appointment asks for a review
- Each review credited to the optometrist
OfficeMate is connected to Reviewflowz. Trigger in OfficeMate: marked complete. A review request is then sent by SMS to the patient, and the Google review that comes in is saved on the appointment, credited to the optometrist, Priya Nair.
Appointment #3107 
Each appointment marked complete sends a review request
When an appointment is marked complete in OfficeMate, Reviewflowz sends the patient a review request. You choose the channels and their order after the visit: SMS, email, WhatsApp.
Your team finishes the eye exam in OfficeMate as usual. Nobody at the front desk has to remember to ask.
When an appointment is marked complete in OfficeMate, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The patient from every completed appointment gets asked
The patient on the completed appointment gets the request on their phone, with one link to leave a review. The link opens the review platform your practice needs reviews on most.
Every patient is asked. There is no rating pre-screen and no filtering of who gets the link.
When an appointment is marked complete in OfficeMate, the patient gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the appointment and the practice: Downtown, Northside, Lakeview.
Connect OfficeMate in minutes
Your next completed appointment sends its first review request.
Each review credited to the optometrist on the appointment
Each review is saved in Reviewflowz with the appointment it came from and credited to the optometrist on that appointment. Patients never need to name or spell a provider.
Past appointments are imported for reporting, so you see each optometrist's conversion rate from day one. Past patients are never messaged.
The appointment in OfficeMate records which optometrist did the work. The review request carries the appointment, so when the patient leaves a five-star Google review with no name in it, it is credited to the optometrist and saved back on the same appointment.
OfficeMate integration: questions
How does OfficeMate trigger review requests automatically?
When an appointment is marked complete in OfficeMate, Reviewflowz sends that patient a review request. You set the channels once: email, SMS, WhatsApp, or a sequence of them after the visit.
Which patients get a review request?
Every patient whose appointment is marked complete. Reviewflowz does not pre-screen by rating, and the link opens the review platform your practice needs reviews on most.
What happens with cancelled appointments or no-shows?
Reviewflowz sends a request only once an appointment is marked complete. An appointment that is cancelled or never completed sends nothing.
Can you track individual optometrist review performance?
Yes. Each review is credited to the optometrist on the appointment, so patients never have to mention a provider by name. Past appointments are imported for reporting, which gives each optometrist a conversion rate, and past patients are never messaged.
How quickly can OfficeMate practices start collecting reviews?
Connect OfficeMate from Integrations in Reviewflowz in minutes, with no demo and no sales call. The trial runs 14 days and needs no card.
What does OfficeMate review automation cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month, so a practice with several locations pays for each one. Messaging is $5 per 1,000 emails and $5 per 100 SMS.