Every completed rental in HQ Rental Software asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every returned rental asks for a review
- Each review credited to the rental agent
HQ Rental Software is connected to Reviewflowz. Trigger in HQ Rental Software: returned. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the rental, credited to the rental agent, Dana Whitfield.
The request goes out when the rental is returned
When a rental is completed or a vehicle is returned in HQ Rental Software, Reviewflowz sends the customer a review request. It goes by email, SMS or WhatsApp, on the timeline you set.
Nobody at the counter has to remember to ask. Every completed rental starts the same campaign.
When a rental is returned in HQ Rental Software, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer who rented gets the review link
The request reaches the customer on the rental, on their phone or in their inbox. The link opens the review platform that needs reviews most right now.
Every customer is asked the same way. There is no rating pre-screen and no filtering out unhappy renters.
When a rental is returned in HQ Rental Software, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the rental and the location: Downtown, Airport, Harbor Point.
Connect HQ Rental Software today
Your next returned rental sends its own review request.
Each review credited to the rental agent
Reviewflowz reads who handled the rental in HQ Rental Software and credits the review to that rental agent. Customers never need to mention a name in their review.
You see which rental agents bring in reviews, based on the record rather than guesswork.
The rental in HQ Rental Software records which rental agent did the work. The review request carries the rental, so when the customer leaves a five-star Google review with no name in it, it is credited to the rental agent and saved back on the same rental.
HQ Rental Software integration: questions
When does the review request go out?
Reviewflowz sends the request after a rental is completed or a vehicle is returned in HQ Rental Software. You choose the channel and the timing: email, SMS or WhatsApp.
Who gets asked for a review?
The customer on the completed rental. Every customer is asked, with no rating pre-screen, and the link opens the review platform that needs reviews most.
What about cancelled rentals?
Requests go out only when a rental is completed or returned. A rental that never gets there sends nothing, so cancelled rentals don't trigger a request.
Can I see which rental agents get the most reviews?
Yes. Each review is credited to the rental agent on the HQ Rental Software record, so customers never have to mention a name. Past rentals are imported for reporting and per-agent conversion rate, and past customers are never messaged.
How do I connect HQ Rental Software?
Connect HQ Rental Software from Integrations in Reviewflowz. It takes minutes, it's self-serve, and you don't need a demo.
What does it cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.
Rental #4127