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This comprehensive monitoring helps you respond quickly to both positive and negative reviews."}},{"@type":"Question","name":"How do I measure GetHearth review performance correctly?","acceptedAnswer":{"@type":"Answer","text":"Calculate your review conversion rate by dividing total reviews by completed jobs, which Reviewflowz automatically tracks using your GetHearth job data. Raw review counts are misleading since a contractor with 150 reviews from 5,000 jobs (3% conversion) underperforms one with 60 reviews from 300 jobs (20% conversion). The higher conversion rate indicates better customer satisfaction and systematic review collection. Reviewflowz customers average 7.5% conversion rates, providing a benchmark for your performance. Track monthly trends to see if your conversion improves with better service delivery or review request timing."}},{"@type":"Question","name":"How does GetHearth trigger automated review requests?","acceptedAnswer":{"@type":"Answer","text":"When specific events occur in GetHearth like job completion, passed final inspection, or paid invoice, Reviewflowz automatically sends review requests to customers via email, SMS, or WhatsApp. You configure trigger events once during setup, then every qualifying job generates an automatic review request without manual intervention. Choose your preferred communication channel based on customer preferences and budget. Email costs $5 per 1,000 sends, SMS costs $5 per 100 sends, and WhatsApp pricing varies by country. 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No manual tagging or customer instructions required."}},{"@type":"Question","name":"How long does GetHearth and Reviewflowz integration take?","acceptedAnswer":{"@type":"Answer","text":"Setup takes under 15 minutes with no developer required. You connect your GetHearth account to Reviewflowz, select your trigger events like job completion or invoice payment, choose your preferred communication channel, and activate the integration. Your first automated review request goes out the same day a job meets your trigger criteria. The connection syncs job data automatically, so staff attribution and conversion rate tracking work immediately. 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Auto-send review requests when GetHearth jobs complete
Reviewflowz automatically sends review requests via email, SMS, or WhatsApp when jobs are marked complete, inspections pass, or invoices are paid in GetHearth. Configure your trigger once and every customer gets contacted without manual work. Email requests cost $5 per 1,000 sends, SMS costs $5 per 100 sends. With WhatsApp achieving 98% open rates compared to 20% for email, you can reach more customers on their preferred channel. Setup takes under 15 minutes with no developer needed. Your review collection runs on autopilot while you focus on the next service call.
Find your happiest customers in GetHearth automatically
When homeowners leave 5-star reviews, that feedback flows directly back into GetHearth and attaches to their work order records. Your office staff and crew leads instantly see which customers are your biggest advocates without checking multiple review sites. Use this data to request video testimonials, ask for referrals, or develop case studies from jobs that generated the most positive feedback. Since your best marketing comes from satisfied customers, knowing exactly who they are turns past jobs into future business opportunities through targeted follow-up campaigns.
Track which GetHearth crews get the most reviews
Reviewflowz automatically attributes incoming reviews to the correct technician, installer, or crew lead using GetHearth job assignments. No need to ask customers to mention staff names in reviews, which often get flagged by Google or result in misspelled names. The system knows which crew handled each job from your GetHearth data, so reviews get credited to the right team members automatically. You get detailed performance breakdowns showing which staff generate the most positive feedback without risking review removals. This creates natural accountability and helps identify your top performers for recognition or training opportunities.
How serious are you about your reviews?
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Calculate review conversion rate from GetHearth job data
Reviewflowz tracks your true review performance by dividing total reviews by completed jobs from GetHearth, not just counting raw review numbers. A contractor with 40 reviews from 200 jobs shows a strong 20% conversion rate, while another with 100 reviews from 2,000 jobs reveals only 5% efficiency. The average conversion rate across Reviewflowz customers is 7.5%, giving you a benchmark to measure against. This metric shows how well you turn satisfied customers into online advocates. Focus on improving conversion rates rather than just collecting more reviews, since higher rates indicate better customer satisfaction and systematic follow-up processes.
AI automatically replies to contractor reviews
Reviewflowz generates on-brand responses to every review across Google, Angi, HomeAdvisor, and 200+ other platforms using AI trained on contractor communication patterns. Review replies boost local search rankings and show professionalism to potential customers reading your feedback. Instead of manually crafting responses across multiple sites, the AI handles replies automatically or sends them for approval first. Each response matches your brand voice and addresses specific review content, whether positive testimonials or service concerns. This saves hours of manual work while ensuring no review goes unanswered, maintaining your online reputation consistently across all platforms.
FAQs
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Which review platforms matter most for GetHearth contractors?
Google Reviews takes priority since it directly impacts local search rankings and customer discovery. Contractor-specific platforms like Angi, HomeAdvisor, and Thumbtack are crucial for industry visibility since homeowners often search these sites when hiring contractors. Yelp, Facebook, and Better Business Bureau reviews build trust and credibility for larger projects like roofing or HVAC installations. Reviewflowz monitors all major contractor platforms plus 200+ others from one dashboard, so you track feedback across your entire online presence without manually checking each site. This comprehensive monitoring helps you respond quickly to both positive and negative reviews.
How do I measure GetHearth review performance correctly?
Calculate your review conversion rate by dividing total reviews by completed jobs, which Reviewflowz automatically tracks using your GetHearth job data. Raw review counts are misleading since a contractor with 150 reviews from 5,000 jobs (3% conversion) underperforms one with 60 reviews from 300 jobs (20% conversion). The higher conversion rate indicates better customer satisfaction and systematic review collection. Reviewflowz customers average 7.5% conversion rates, providing a benchmark for your performance. Track monthly trends to see if your conversion improves with better service delivery or review request timing.
How does GetHearth trigger automated review requests?
When specific events occur in GetHearth like job completion, passed final inspection, or paid invoice, Reviewflowz automatically sends review requests to customers via email, SMS, or WhatsApp. You configure trigger events once during setup, then every qualifying job generates an automatic review request without manual intervention. Choose your preferred communication channel based on customer preferences and budget. Email costs $5 per 1,000 sends, SMS costs $5 per 100 sends, and WhatsApp pricing varies by country. The system runs continuously, requesting reviews from every customer who reaches your trigger criteria.
Can GetHearth contractors use WhatsApp for review requests?
Yes, Reviewflowz sends automated WhatsApp review requests triggered by GetHearth job events like completion or payment. WhatsApp achieves nearly 98% open rates compared to 20% for email, making it highly effective for reaching customers. Just like email and SMS options, WhatsApp requests are sent automatically when jobs meet your configured triggers. Pricing varies by country, but the higher engagement rates often justify the cost since more customers see and respond to your review requests. Many contractors find WhatsApp particularly effective for residential customers who prefer mobile communication over traditional email.
How does crew attribution work with GetHearth reviews?
Reviewflowz automatically connects incoming reviews to the correct technician, installer, or crew lead using job assignment data from GetHearth. When reviews are submitted, the system already knows which staff handled that specific job, so attribution happens without customers mentioning names. This approach avoids Google's tendency to flag reviews that name-drop employees while still providing accurate per-staff performance tracking. You get detailed leaderboards showing which crew members generate the most positive reviews, helping identify top performers and training needs. No manual tagging or customer instructions required.
How long does GetHearth and Reviewflowz integration take?
Setup takes under 15 minutes with no developer required. You connect your GetHearth account to Reviewflowz, select your trigger events like job completion or invoice payment, choose your preferred communication channel, and activate the integration. Your first automated review request goes out the same day a job meets your trigger criteria. The connection syncs job data automatically, so staff attribution and conversion rate tracking work immediately. No complex configuration or technical knowledge needed since the integration is designed for busy contractors who want results fast.
What do GetHearth review requests cost through Reviewflowz?
Email review requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to pennies per review collected. WhatsApp pricing varies by country but often delivers better results due to 98% open rates. With the average 7.5% conversion rate across Reviewflowz customers, every 100 email requests typically generate about 7-8 reviews for just 50 cents in sending costs. You only pay for requests actually sent, making it cost-effective for contractors of all sizes.
