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Your Ascora integration automatically requests reviews for your preferred platforms, while the monitoring catches feedback posted anywhere online."}},{"@type":"Question","name":"How do I measure review success with Ascora integration?","acceptedAnswer":{"@type":"Answer","text":"Review conversion rate is the metric that matters: total reviews divided by total jobs completed in Ascora. This gives you a percentage that reflects actual performance rather than raw review counts. A business with 80 reviews from 800 jobs (10% conversion) is outperforming one with 150 reviews from 2,000 jobs (7.5% conversion). 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This option is particularly valuable for businesses serving markets where WhatsApp is the primary communication channel."}},{"@type":"Question","name":"How does staff tracking work with Ascora job assignments?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz automatically tracks which team member generates each review by reading job assignments directly from your Ascora system. When a review comes in, it checks who was assigned to that specific job and attributes the review to them without the customer needing to mention any names. This prevents Google from flagging reviews that specifically call out staff members, which often get removed. 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The integration immediately starts reading your job data to calculate conversion rates and attribute future reviews to the right staff members based on existing job assignments."}},{"@type":"Question","name":"What do Ascora review requests cost with Reviewflowz?","acceptedAnswer":{"@type":"Answer","text":"Email review requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most Ascora businesses, this works out to just pennies per review collected. A company completing 200 jobs monthly and using email requests would pay $1 for outreach that typically generates 15 reviews based on our 7.5% average conversion rate. 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Automated review requests from Ascora job completions
Reviewflowz automatically sends review requests when jobs are marked complete, projects delivered, or invoices paid in your Ascora system. Choose email ($5 per 1,000), SMS ($5 per 100), or WhatsApp (98% open rates vs 20% for email) as your delivery method. The system pulls client contact details directly from Ascora, so there's no manual data entry or follow-up required. With our average 7.5% conversion rate across customers, a business completing 100 jobs monthly can expect 7-8 new reviews without any staff involvement. Set your trigger once and every customer interaction becomes a review opportunity.
Identify your best customers from Ascora review data
When clients leave positive reviews, that feedback flows directly back into their Ascora customer record. This creates a clear list of your biggest advocates for targeted referral requests, case study opportunities, or premium service offerings. Instead of guessing which customers love your work, you have concrete proof through their public reviews. For service businesses, these satisfied customers often become your best source of new leads. The integration means you can segment customers in Ascora based on their review activity, making it easy to nurture your most valuable relationships with personalized outreach.
Staff review attribution without customer name mentions
Reviewflowz automatically attributes reviews to the right team member using your existing Ascora job assignments, without customers needing to mention names. This prevents Google from flagging reviews that specifically call out staff members, which happens frequently with name-drop requests. When a customer leaves a review, the system checks who was assigned to that job in Ascora and credits the review accordingly. Your performance reports show exactly which technicians, project managers, or service teams generate the most positive feedback. This data helps with performance reviews, bonus calculations, and identifying training opportunities without putting your reviews at risk of removal.
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Track review conversion rates from Ascora job volume
Most businesses only count total reviews, but that number is meaningless without knowing your job volume. Reviewflowz connects to Ascora to calculate your true review conversion rate: reviews collected divided by jobs completed. A business with 50 reviews from 500 jobs (10% conversion) is significantly outperforming a competitor with 200 reviews from 5,000 jobs (4% conversion). The platform tracks this metric by individual staff member, service type, and time period. You can see that your HVAC jobs convert at 12% while plumbing jobs hit 8%, or that March generated 15% more reviews than February despite similar job volume. This data drives real business decisions.
AI-powered review replies across all platforms
Reviewflowz generates professional responses to every review across Google, Yelp, Facebook, and 200+ other platforms using AI trained on your business voice. The system analyzes each review's sentiment and content, then creates appropriate responses that sound like they came from your team. You can approve responses manually or let them publish automatically for hands-off management. Consistent review responses improve your local search rankings and show potential customers that you care about feedback. For Ascora users managing multiple job types, the AI adapts responses to match whether the review was for maintenance, installation, or project work.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Which review platforms should Ascora businesses prioritize?
Google Reviews should be your primary focus since it directly impacts local search visibility when customers search for your services. Beyond Google, prioritize Facebook for social proof and any trade-specific platforms relevant to your industry like Angie's List for home services or Trustpilot for B2B work. The advantage of Reviewflowz is that it monitors all 200+ platforms from one dashboard, so you don't have to choose. Your Ascora integration automatically requests reviews for your preferred platforms, while the monitoring catches feedback posted anywhere online.
How do I measure review success with Ascora integration?
Review conversion rate is the metric that matters: total reviews divided by total jobs completed in Ascora. This gives you a percentage that reflects actual performance rather than raw review counts. A business with 80 reviews from 800 jobs (10% conversion) is outperforming one with 150 reviews from 2,000 jobs (7.5% conversion). Reviewflowz automatically calculates this by connecting to your Ascora job data, showing conversion rates by staff member, service type, and time period so you can optimize what's actually driving review collection.
How does Ascora trigger automatic review requests?
When you mark a job as complete, deliver a project, or process a final invoice payment in Ascora, Reviewflowz detects this trigger and immediately sends a review request to the customer. You configure this once by selecting your preferred trigger event (job completion, project delivery, or invoice payment) and communication method (email, SMS, or WhatsApp). The system pulls customer contact information directly from the Ascora record, so there's no manual data entry required. Every customer interaction automatically becomes a review opportunity.
Can Ascora users send review requests via WhatsApp?
Yes, WhatsApp integration works the same way as email and SMS, automatically triggering when jobs are completed in Ascora. WhatsApp achieves nearly 98% open rates compared to 20% for email, making it especially effective for service businesses whose customers prefer mobile communication. The requests include a direct link to your Google or preferred review platform. WhatsApp pricing varies by country but follows the same pay-as-you-go model with no monthly minimums. This option is particularly valuable for businesses serving markets where WhatsApp is the primary communication channel.
How does staff tracking work with Ascora job assignments?
Reviewflowz automatically tracks which team member generates each review by reading job assignments directly from your Ascora system. When a review comes in, it checks who was assigned to that specific job and attributes the review to them without the customer needing to mention any names. This prevents Google from flagging reviews that specifically call out staff members, which often get removed. Your reports show exactly which technicians, project managers, or crews generate the most positive feedback, helping with performance evaluation and identifying your top performers.
How long does Reviewflowz setup take with Ascora?
Setup takes under 15 minutes with no developer or IT support required. Simply connect your Ascora account through our integration, select your trigger event (job completion, project delivery, or invoice payment), choose your communication method (email, SMS, or WhatsApp), and you're live. Your first automatic review request goes out the same day. The integration immediately starts reading your job data to calculate conversion rates and attribute future reviews to the right staff members based on existing job assignments.
What do Ascora review requests cost with Reviewflowz?
Email review requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most Ascora businesses, this works out to just pennies per review collected. A company completing 200 jobs monthly and using email requests would pay $1 for outreach that typically generates 15 reviews based on our 7.5% average conversion rate. WhatsApp pricing varies by country but follows the same flexible credit system, making it cost-effective even for high-volume service businesses.