Every completed Adyen payment asks for a review

Everything you need for reviews, with nothing you don't.

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  • Every completed payment asks for a review
  • Past payments imported, never messaged

Adyen is connected to Reviewflowz. Trigger in Adyen: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the payment.

A review request goes out after every completed payment

When a payment completes in Adyen, Reviewflowz starts the review request. You set the timing and the channel once: SMS, email or WhatsApp.

Every completed payment after that follows the same campaign. Nobody on your team has to remember to ask.

When a payment is completed in Adyen, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The customer who paid gets the review link

The request goes to the customer on the payment, using the contact details already stored in Adyen. A payment that never completes sends nothing.

The link opens the review platform that needs reviews most. There is no rating pre-screen: every customer gets the same request.

When a payment is completed in Adyen, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the payment and the location: Harbor Street, Elm Park, Riverside Mall.

Connect Adyen and start asking

Your next completed Adyen payment sends its first review request.

Past Adyen payments count, past customers stay untouched

Reviewflowz imports your past Adyen payments, so reporting starts with your real volume. You see reviews received against payments completed.

Customers from those past payments are never messaged. Requests only go out for payments that complete after you connect.

Every past payment, counted: January, 18 reviews from 120 payments, 15%; February, 22 reviews from 128 payments, 17%; March, 26 reviews from 131 payments, 20%; April, 30 reviews from 129 payments, 23%.

Adyen integration: questions

How does review automation work with Adyen payments?

When a customer's payment completes in Adyen, Reviewflowz sends that customer a review request. You choose the timing and the channel once, and every completed payment after that triggers the request.

Who gets the review request?

The customer on the completed payment, using the contact details already stored in Adyen. The link opens the review platform that needs reviews most, and every customer is asked the same way, with no rating pre-screen.

What happens with payments that don't complete?

Nothing is sent. Reviewflowz only sends a request once a payment completes, so customers who never paid are not asked.

Can I send review requests through WhatsApp for Adyen customers?

Yes. Each request goes out by email, SMS or WhatsApp, using the phone number or email address on the Adyen payment.

How quickly can I connect Reviewflowz to Adyen?

Connect Adyen from Integrations in Reviewflowz, in minutes. It is self-serve, with no demo and no call to book.

What does the Adyen integration cost?

Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messages cost $5 per 1,000 emails and $5 per 100 SMS, and you can start with a 14-day trial, no card needed.