Every paid Ticketure order asks for a review

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  • Every paid order asks for a review
  • Past customers are never messaged

Ticketure is connected to Reviewflowz. Trigger in Ticketure: paid. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the order.

A paid Ticketure order sends the review request

When an order is paid in Ticketure, Reviewflowz starts the campaign. The request goes out by email, SMS or WhatsApp on the timeline you set after the order.

You set it once. Every paid order after that asks for a review without anyone pressing send.

When an order is paid in Ticketure, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The customer on each paid order gets asked

The request goes to the customer on the order, using the email or phone number Ticketure already holds. The link opens the review platform that needs reviews most.

There is no rating pre-screen. Every customer gets the same link, whatever they thought of the visit.

When an order is paid in Ticketure, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the venue: North Gate, Riverside Pavilion, Harbour Gallery.

Connect Ticketure in minutes

Every paid order asks for a review from the day you connect, with a 14-day trial and no card.

Past Ticketure orders count, and nobody gets messaged

Reviewflowz imports your past orders for reporting and conversion rate. You see reviews against paid orders from the first day.

Customers on those past orders are never messaged. Only orders paid after you connect send a request.

Every past order, counted: January, 18 reviews from 120 orders, 15%; February, 22 reviews from 128 orders, 17%; March, 26 reviews from 131 orders, 20%; April, 30 reviews from 129 orders, 23%.

Ticketure integration: questions

When does a Ticketure customer get the review request?

The campaign starts when the order is paid in Ticketure. The request goes out by email, SMS or WhatsApp on the timeline you set after that.

Who gets asked for a review?

The customer on the paid order, at the email or phone number already on it. Every customer gets the same link, with no rating pre-screen, and it opens the review platform that needs reviews most.

What happens with cancelled orders?

A request goes out only once an order is paid. An order that is cancelled before payment never sends one.

Can I send Ticketure review requests through WhatsApp?

Yes. Each paid order can ask by email, SMS or WhatsApp, and you choose the channels in the campaign.

How do I connect Ticketure?

Connect Ticketure from Integrations in Reviewflowz. It takes minutes, it is self-serve and there is no demo. Past orders import for reporting, and their customers are never messaged.

What does it cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. The 14-day trial needs no card.