Every completed PayPal payment asks for a review
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- Every completed PayPal payment asks for a review
- Past PayPal customers never get messaged
PayPal is connected to Reviewflowz. Trigger in PayPal: payment completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the transaction.
Transaction #4821 
A review request follows every successful PayPal transaction
When PayPal processes a customer payment, Reviewflowz starts the review request. It goes out by email, SMS or WhatsApp, in the order and timing you set.
You set the campaign up once. After that, every successful transaction asks for a review with no manual follow-up.
When a transaction is payment completed in PayPal, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The PayPal customer who paid gets the link
The request goes to the customer on the transaction, using the contact details PayPal captured with the payment. The link opens the review platform that needs reviews most.
There is no rating pre-screen. Every customer gets the same request and can leave the review they choose.
When a transaction is payment completed in PayPal, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the transaction and the store: Main Street Store, Harbor Point Store, Westgate Store.
Connect PayPal and start asking
Your next completed PayPal payment sends a review request, with a 14-day trial and no card.
Past PayPal transactions feed reporting, never review requests
Reviewflowz imports your past PayPal transactions so reporting starts with real history. Your conversion rate from transactions to reviews is measured from day one.
Past customers are never messaged. Only payments completed after you connect send a request.
Every past transaction, counted: January, 18 reviews from 120 transactions, 15%; February, 22 reviews from 128 transactions, 17%; March, 26 reviews from 131 transactions, 20%; April, 30 reviews from 129 transactions, 23%.
PayPal integration: questions
When does the review request go out after a PayPal payment?
Reviewflowz starts the request once PayPal processes the customer's payment. You choose the timing and the order of email, SMS and WhatsApp messages in the campaign.
Who gets asked for a review?
The customer on the PayPal transaction, using the contact details captured with the payment. The link opens the review platform that needs reviews most, and there is no rating pre-screen.
Can I send PayPal review requests through WhatsApp?
Yes. Each request can go by email, SMS or WhatsApp, and you can combine them in one campaign. The customer's phone number from the transaction is used for SMS and WhatsApp.
What happens with payments that don't go through?
Requests go out only for successful transactions. A payment that is not completed sends nothing, so no customer is asked about a purchase that didn't happen.
How quickly can I set up Reviewflowz with my PayPal account?
Connect PayPal from Integrations in Reviewflowz. It takes minutes, it is self-serve and there is no demo to book.
What do PayPal review requests cost through Reviewflowz?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month, with a 14-day trial and no card. Messaging is $5 per 1,000 emails and $5 per 100 SMS.