Every completed MD Synergy visit asks for a review

Everything you need for reviews, with nothing you don't.

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  • Every completed visit asks for a review
  • Each review credited to the provider

MD Synergy is connected to Reviewflowz. Trigger in MD Synergy: completed. A review request is then sent by SMS to the patient, and the Google review that comes in is saved on the visit, credited to the provider, Lily Chen.

A review request goes out when the visit completes

When a visit is marked complete in MD Synergy, Reviewflowz starts the patient's review campaign. It sends the request by SMS, email or WhatsApp, in the order and timing you set.

Your front desk sends nothing by hand. Every completed visit starts the same campaign.

When a visit is completed in MD Synergy, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

Every patient with a completed visit gets asked

The patient on the completed visit gets a message on their phone with a review link. The link opens the review platform your practice needs reviews on most.

There is no rating pre-screen. Every patient gets the same link, whatever their experience was.

When a visit is completed in MD Synergy, the patient gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the visit and the location: Chelsea, Clapham, Kensington.

Connect MD Synergy to Reviewflowz

Every completed visit then sends the patient a review request, credited to their provider.

Each review credited to the provider on the visit

Reviewflowz reads the provider on the MD Synergy visit and credits the review to them. Patients don't need to mention anyone by name.

You see which providers turn completed visits into reviews, and how often each one does.

The visit in MD Synergy records which provider did the work. The review request carries the visit, so when the patient leaves a five-star Google review with no name in it, it is credited to the provider and saved back on the same visit.

MD Synergy integration: questions

When does a patient get the review request?

The campaign starts once a visit is marked complete in MD Synergy. Reviewflowz then sends the request by email, SMS or WhatsApp on the timing you set, and your staff sends nothing by hand.

Which patients get asked for a review?

Every patient on a completed visit gets the same request, with no rating pre-screen. The link opens the review platform that needs reviews most. Past patients from imported visits are never messaged.

What happens with cancelled visits?

Requests go out only when a visit is completed. A cancelled visit never reaches that point, so that patient isn't asked.

How does provider credit work without patients naming anyone?

Reviewflowz reads the provider on the MD Synergy visit and credits the review to that provider. Patients never have to mention a name, and you see each provider's conversion from completed visits to reviews.

How do I connect MD Synergy?

Connect MD Synergy from Integrations in Reviewflowz. It takes minutes, it's self-serve, and there's no demo to book.

What does it cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can start with a 14-day trial, no card needed.