Manage Play Store Reviews from Zendesk

Get Play Store reviews in Zendesk as tickets. Track sentiment, respond faster, and centralize customer feedback in your helpdesk.
Join the companies using reviewflowz to get more value from their customer reviews
BENEFITS
Reply to Play Store Reviews from Zendesk

Your customers leave Play Store reviews daily. Logging into Play Store to respond takes time you don't have. With ReviewFlowz, reply to any Play Store review directly from Zendesk. Your responses sync automatically back to Play Store, maintaining your public reputation while keeping your workflow centralized.

Track Play Customer Sentiment

Not every Play Store review needs an immediate response, but patterns matter. ReviewFlowz automatically tags and analyzes your Play Store reviews to surface recurring themes. See which issues appear most frequently, track app bugs and crashes over time, and identify what needs escalation to your product team.

How serious are you about social proof?
Try it free on a 14 day trial or book a custom demo. No strings attached
Never Miss a Negative Play Store Review

A single unanswered low-rating review on Play Store can hurt your Play Store rankings. ReviewFlowz monitors your Play Store profile 24/7 and immediately alerts your Zendesk team when critical reviews arrive. Set up filters to prioritize 1-3 star reviews or reviews mentioning specific issues, ensuring your team responds before reputation damage occurs.

Reviewflowz works with every review platform
We support the following platforms:
  • Capterra, G2, Software Advice, Gartner Peer Advice, and every other software review platform

  • Trustpilot, Amazon, and other generic review platforms

  • The App Store, the Play Store, and microsoft's stores

  • Google Maps, Yelp, TripAdvisor, Airbnb, and other local review platforms

Need one we don't support out of the box? Let us know
How serious are you about social proof?
Try it free on a 14 day trial or book a custom demo. No strings attached
How to connect Playstore reviews to Zendesk

Set Up in 4 Simple Steps

  1. Connect Your Play Store Profile
    No API access required. Just search your Play Store profile or paste your Play Store profile URL and ReviewFlowz starts monitoring immediately.
  2. Link to Zendesk
    One-click integration with your Zendesk workspace. No technical knowledge required—Play Store reviews will appear as tickets in Zendesk.
  3. Configure Smart Filters
    Decide which Play Store reviews appear in Zendesk. For example, you can use ReviewFlowz's AI to reply automatically to 5-star reviews without content, and send only reviews that require human intervention to Zendesk.
  4. Start Managing Reviews
    New Play Store reviews flow into Zendesk automatically as tickets. Use AI-suggested responses or write your own, and ReviewFlowz posts your reply back to Play Store instantly.
How serious are you about social proof?
Try it free on a 14 day trial or book a custom demo. No strings attached
Your team is going to ❤ love you
Your team is going to ❤ love you