Every guest checked out of Hotelogix is asked for a review
Everything you need for reviews, with nothing you don't.
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- Every checked-out guest asked for a review
- Each review credited to the front desk agent
Hotelogix is connected to Reviewflowz. Trigger in Hotelogix: checked out. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the reservation, credited to the front desk agent, Ollie Hart.
Reservation #5832 
Checking a guest out in Hotelogix sends the request
When the front desk checks a reservation out in Hotelogix, Reviewflowz starts that guest's review campaign. The request goes out by email, SMS or WhatsApp, with follow-ups on the timeline you set.
Nobody at the desk has to remember to ask during a busy checkout. The checkout itself does it.
When a reservation is checked out in Hotelogix, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every departing guest gets the review link
Every guest checked out is asked, whatever their stay was like. There is no rating pre-screen and no filtering for happy guests.
The link opens the platform that needs reviews most, Google or Tripadvisor. Requests never point to Booking.com, Expedia or Airbnb, which ban soliciting reviews.
When a reservation is checked out in Hotelogix, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the reservation and the property: The Harbour Hotel, Gull Rock Inn, The Net Loft.
Connect Hotelogix and ask every guest
Your next checkout in Hotelogix sends its first review request.
Each review credited to the agent who checked them in
Reviewflowz reads which front desk agent checked the guest in on the Hotelogix reservation. The review that comes back is saved against that reservation and credited to that agent.
Guests never have to mention a name. You see each agent's reviews and how many of their guests left one.
The reservation in Hotelogix records which front desk agent did the work. The review request carries the reservation, so when the guest leaves a five-star Google review with no name in it, it is credited to the front desk agent and saved back on the same reservation.
Hotelogix integration: questions
When do review requests send after guests check out?
The campaign starts when the reservation is checked out in Hotelogix. Reviewflowz sends the request by email, SMS or WhatsApp on the timeline you set, so the guest hears from you while the stay is fresh.
Which guests get asked, and on which platforms?
Every guest checked out gets the request, with no rating pre-screen. The link opens Google or Tripadvisor, whichever needs reviews most. Reviewflowz never asks for reviews on Booking.com, Expedia or Airbnb, because those platforms ban it.
What about cancelled reservations, no-shows and comp rooms?
Requests fire only at checkout, so a reservation that is cancelled or never arrives sends nothing. You can leave out house use, employee rate and comp stays so only paying guests are asked.
Can I track which front desk agents earn the most reviews?
Yes. Each review is credited to the front desk agent who checked the guest in on the Hotelogix reservation. Past reservations are imported for reporting and each agent's conversion rate, and past guests are never messaged.
We run several properties. Do reviews go to the right listing?
Yes. Each Hotelogix property maps to its own Google profile. A guest checked out of one hotel is asked to review that hotel, not another in your group.
What does it cost and how do I connect Hotelogix?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Connect Hotelogix from Integrations in Reviewflowz in minutes, with no demo, and start a 14-day trial with no card.