Latest news & articles

View all
Product
Software Engineering
Customer Success
Design

NPS vs. CSAT vs. CES: 4 Costly Mistakes to Avoid (and What to Do Instead)

#1 Comparing with the competition | #2 Not using cohorts | #3 Grouping old and new customers together | #4 Treating them as absolute values
January 9, 2024
Candice Wu
Design

10 Best Customer Advocacy Software Providers in 2025

#1 Birdeye | #2 Referral Factory | #3 Reviewflowz | #4 Influitive | #5 Nicejob | #6 Extole | #7 Referral Rock | #8 Annex cloud
December 19, 2023
Candice Wu
Design

Top 10 Testimonial Collection Software for SaaS in 2025

#1 Reviewflowz | #2 Testimonial | #3 Senja | #4 Trustmary | #5 StoryPrompt | #6 VideoAsk | #7 Delighted | #8 Boast | #9 Widewail | ...
December 8, 2023
Candice Wu
Design

How To Ask For Testimonials: Learnings From 6 Companies Getting Results

Ever wondered how to get great testimonials? It's simple, but you've got to ask right. Let's look at how six companies nailed it.
November 28, 2023
Candice Wu
Design

How To Respond To Positive Reviews? 5 Best-in-Class Examples

November 21, 2023
Candice Wu
Design

10 Brilliant Testimonial Advertising Examples and Why They Work

Check out our top 10 real-life testimonial examples to apply to your next social proof campaign | Reviewflowz
November 16, 2023
Candice Wu