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Reviewflowz connects directly to NILO and sends review requests automatically when jobs are marked complete, projects are delivered, or invoices are paid. Configure your trigger once and every client gets contacted via email ($5 per 1,000), SMS ($5 per 100), or WhatsApp (98% open rates). Your NILO workflow already tracks project completion, so there's no additional data entry or manual follow-up required from your team.
Identify your best NILO clients for referrals
When clients leave 5-star reviews, that data flows directly into their NILO customer record, tagging them as promoters. You can instantly see which clients love working with you and reach out for referrals, case studies, or testimonials. Instead of guessing who your advocates are, you have concrete proof based on their public feedback. This targeted approach to referral requests generates higher response rates than blanket outreach to your entire client base.
Track NILO staff review performance automatically
Reviews get attributed to the right team member using your existing NILO project assignments, no customer name-dropping required. When a review comes in, Reviewflowz checks who handled that job in NILO and assigns the review accordingly. This prevents Google from flagging reviews that mention staff names while still giving you per-person performance data. You can see which team members generate the most positive feedback and identify coaching opportunities for others.
How serious are you about your reviews?
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Calculate true review conversion rate from NILO data
Reviewflowz pulls your total job count from NILO to calculate your real review conversion rate, not just raw review numbers. You might discover that 80 reviews from 2,000 jobs (4% conversion) is actually better performance than a competitor with 200 reviews from 15,000 jobs (1.3% conversion). The average Reviewflowz customer achieves a 7.5% conversion rate. This metric helps you optimize your review collection strategy and set realistic targets based on your actual business volume.
AI generates replies to reviews automatically
Every review across Google, Yelp, and 200+ other platforms gets an AI-generated response that matches your brand voice. You can approve replies before they go live or set them to publish automatically. Consistent review responses improve your local search rankings and show potential clients that you're engaged with feedback. Instead of letting reviews sit unanswered for weeks, your entire review management becomes hands-off while maintaining a professional presence.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Which review platforms should NILO users prioritize?
Google Reviews should be your primary focus since 87% of consumers use Google to evaluate local businesses according to the BrightLocal Local Consumer Review Survey, 2024. For business management and consulting services, also prioritize Trustpilot, Yelp, and Facebook, plus industry-specific platforms like Clutch or G2 if you provide B2B services. Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't need to choose between them or log into multiple sites daily.
How do I measure NILO review collection success?
Track your review conversion rate by dividing reviews collected by total jobs completed in NILO, not just raw review count. Reviewflowz automatically calculates this by pulling your job volume from NILO, so you can see metrics like 47 reviews from 342 jobs (13.7% conversion rate). This gives you a realistic benchmark to improve against. The average Reviewflowz customer achieves 7.5% conversion, significantly higher than businesses requesting reviews manually.
How does automated review collection work with NILO?
Reviewflowz monitors specific triggers in your NILO account like job completions, project deliveries, or invoice payments. When these events occur, it automatically sends a review request to the client through email, SMS, or WhatsApp using the contact information already stored in NILO. You configure the trigger and communication method once during setup, then every future client gets contacted automatically without any manual intervention from your team.
Can I use WhatsApp for NILO client review requests?
Yes, WhatsApp review requests are available with nearly 98% open rates compared to 20% for email. WhatsApp requests are triggered automatically from NILO job completions just like email and SMS. Pricing varies by country, but the higher open rates often result in better review collection rates. This is particularly effective for businesses serving clients who prefer WhatsApp for business communication over traditional email.
How does staff attribution work with NILO projects?
Reviewflowz connects to your NILO project assignments to see which team member handled each job. When a review is submitted, it's automatically linked to the correct staff member without requiring customers to mention names in their reviews. This approach avoids Google's algorithms that often flag reviews mentioning specific employees, while still providing you with individual performance metrics for coaching and recognition purposes.
How long does NILO integration setup take?
Integration takes under 15 minutes with no developer required. You simply connect your NILO account, select your review request trigger (job completion, invoice payment, etc.), choose your communication method (email, SMS, or WhatsApp), and you're live. Your first automated review request goes out the same day a trigger event occurs in NILO. The entire process is designed for business owners to handle independently.
What do NILO review requests cost per client?
Email review requests cost $5 per 1,000 emails sent, SMS costs $5 per 100 messages, and WhatsApp pricing varies by country. All pricing is pay-as-you-go with no monthly minimums or contracts required. For most NILO users, this works out to pennies per review collected. With the average 7.5% conversion rate, you're paying less than a dollar for each review you receive through the automated system.
