Best Review Monitoring Tools

Review monitoring software comes down to getting notified on the right channel, when you get a new review on the right platforms. And of course, most review monitoring tools support the main channels, and the main platforms, but there will almost certainly be one which you’ll only find only on a couple of platforms.

To come up with this list, we started by segmenting the review monitoring software market based on channels & platforms. Once that was out of the way, we built clusters around similar industries & use-cases, and selected the one tool which brings the best bang for buck.

Solution Best For Pros Free Plan / Trial More info
Best For Enterprise
  • Not restricted to reviews
  • Comprehensive Solution for Enterprises
  • Great review generation engine
  • 14 day trial
Best For Brick & Mortar
  • Competitor benchmarking available
  • Review generation engine
  • Has support for lawyer review websites
  • Pricing and Trials not available
Best For SaaS and B2B Service companies
❤️ Yours truly
  • Great free forever plan
  • Supports all review platforms
  • Very easy to use and focused product
  • Free Plan
Best For Reputation management agencies
  • Different solutions for enterprises and agencies
  • App store optimzation available
  • Unlimited users
  • 14 day free trial
Best For Mobile app developer
  • App analytics features
  • App performance enhancement
  • Supports all major integrations
  • Free plan
Best For Mobile app developers
  • Share to social media
  • Ad analytics
  • Great API access
  • Free Trial
Best For Amazon reviews
  • Theres a plan for the needs of every user
  • Hyper focused on App Stores
  • Easy to use
  • 14 day trial
Best For Content marketing
  • Great free forever plan
  • Offer a lot of solutions in addition to review monitoring
  • Content generation feature is unique
  • Free Plan and 7 day trial for paid plan
Best For Enterprise
  • Detailed Blog
  • Invoicing feature
  • Has support for lawyer review websites
  • Pricing and Trials not available
Best For Franchises
  • Brand monitoring and management feature
  • Comprehensive guides
  • Listing management for brick and mortar
  • No free trial or plan
Best For Indie hackers & makers
  • Amongst the cheapest option on the market
  • Option to only get report instead of notications
  • Integrations with Teams and Slack
  • 14 day free trial
Best For Agencies
  • Great solution for agencies
  • Contactless office checkin feature
  • Review microsite on website
  • No free trial or plan
Best For Mom & Pop's shops
  • Free trial for all plans
  • Text analytics is unique
  • Detailed Blog
  • 14 day free trial
Best For Traditional brick & mortar businesses
  • Comprehensive review geenration
  • Webite building feature
  • Free forever plan
  • 14 day trial
Best For Mobile app developers on a budget
  • One of the cheapest on the market
  • Invoicing feature
  • Enterprise plan is robust and cheap
  • 14 day free trial