Slack, Email, MS Teams, Zapier, webhooks, and API polling
Slack, Email, MS Teams, Zapier, webhooks, and API polling
Slack, Email, MS Teams, Zapier, webhooks, and API polling
Slack, Email, MS Teams, Zapier, webhooks, and API polling
Number of destinations
1 included
1 included
10 included
10 included
20 included
20 included
Unlimited
Unlimited
Review generation
Not included in Lite
Not included in Lite
Not included in Lite
Not included in Lite
Email NPS campaigns
Yes
Yes
Yes
Yes
Email review generation campaigns
Yes
Yes
Yes
Yes
Magic link review generation campaigns
Yes
Yes
Yes
Yes
Advanced review balancing engine
No
No
Yes
Yes
Review widgets
Not included in Lite
Not included in Lite
Not included in Lite
Number of widgets available
1
1
3
3
10
10
Unlimited
Unlimited
Remove "Powered by" watermark
No
Yes
Yes
Yes
Advanced filters
No
Yes
Yes
Yes
Custom CSS
No
Yes
Yes
Yes
Multilingual widgets
No
Yes
Yes
Yes
Custom templates
No
No
Ask for a quote
Ask for a quote
Ask for a quote
Ask for a quote
Reporting
Not included in Lite
Not included in Lite
Not included in Lite
Keyword search
Yes
Yes
Yes
Yes
Advanced filters
Yes
Yes
Yes
Yes
Tag reviews automatically
Yes
Yes
Yes
Yes
Identify reviewers automatically
Yes
Yes
Yes
Yes
CSV exports
No
Yes
Yes
Yes
Identify reviewers automatically
No
No
Yes
Yes
Customer support
2 days email support
Yes
No
No
No
24/7 chat & email support
Yes
Yes
Yes
Yes
Onboarding call
No
Yes
Yes
Yes
White glove onboarding
No
No
No
Yes
Frequently asked questions
Are there any overage charges?
No. You can decide to purchase extra review profiles as you require them, but you won't be able to create extra profiles without having profile credits.
Extra profiles start from $15 / month / profile. Contact us for a detailed quote.
Is there any limit to the number of reviews we can collect and / or track?
No. We only gather the last 100 reviews on free trials, but as soon as you upgrade we'll fetch all past reviews and include them in your account. And we'll collect all future reviews with no limit whatsoever. There's no catch.
If I purchase a plan, how can I upgrade or downgrade?
You can upgrade, downgrade, or cancel at any time.
Upgrading won't start a new billing cycle. You'll only be charged for the difference on the current billing cycle instead, and the new plan will immediately take effect.
If you're downgrading, you'll be credited with the difference, and the credits will automatically be used on your next invoices, until they expire.
If you cancel your subscription, you'll retain access to your account and you'll be able to use the app until the end of your billing cycle. After that your account will be paused: we'll stop monitoring your reviews, the API will return 403s, we won't send any new reviews to your channels, you'll lose access to the interface, and your review widgets (if any) will become blank. You'll need to manually delete your account if you wish to, although we might archive your account after some time. Archiving means we won't drop the data, but it might take a little while to regain access to your account.
If you've made it here without clicking anywhere, we'd love to hear from you. Reach out on the chat bubble, I promise we won't bite.
