Google My Business review monitoring on Slack
Get your Google My Business reviews in Slack
Why you should monitor your Google My Business reviews on Slack
Build best-in-class simple review management processes, without the hassle of complex software
Build deep customer knowledge
Get all your customer reviews into a public Slack channel, and drive customer knowledge passively across every team.
Spark new ideas, and foster a truly customer-first approach across all projects
Listen to your clients
Slack is the operational communication channel by excellence
Every time a customer is upset, reach out with an accurate solution (almost) immediately.
Reach out to warm leads much faster
Don't throw the towel. Build amazing win-back processes and educate your support teams
A negative signal for your competitors can be a great signal for your sales team. It can also be very valuable information for your product marketing team.
Start monitoring Google My Business reviews for free
Get your Google My Business flow up and running now on our free forever plan
Free
Stay on top of your reviews
$0 / mo.
- Up to 5 reviews sent per month
- Slack notification for each new review
- No reviewer information
- Refresh every 24h
No credit card – No strings attached
Lite
Never miss a new review
$20 / mo.
- Up to 20 reviews sent per month
- Slack notification for each new review
- Track any domain
- No reviewer information
- Refresh every 12h
No credit card – No strings attached
Pro
Reputation management suite
$50 / mo.
- Unlimited reviews
- Slack notification for each new review
- Track any domain
- Reviewer details
- Refresh every 4h
No credit card – No strings attached
FAQ
What platforms do you currently support?
Below is a list of all the review platforms we are currently supporting:
- Trustpilot
- G2 crowd
- Capterra
- Software Advice
- Get App
- Trustradius
- Chrome web store
- Google my business
- Shopify app store
- Wordpress (plugins directory)
- Crozdesk (new)
- App Store (new)
- Play Store (new)
If you can’t find the platform you’re looking for, please drop us a line, we’ll have it up and running in under a week.
What is a “sent” review?
No matter your plan, we will fetch all the reviews tied to active review flows.
However if you’ve hit your quota, we’ll only let you know that you got a new review, without sending you the review contents.
What does reviewer information mean?
Depending on the platform, we’re able to pull reviewer details such as their company, job title, and / or full name.
On the premium plan, we give you unlimited access to this data and include it directly in the slack notifications.
No more looking through hundreds of tickets to find who left you that review.
This can also come in handy for your sales team if you’re tracking competitors.
How many Slack channels can I connect?
You can connect as many Slack channels as you wish, and send each review to one or many slack channels.
If you’re sending the same review to 2 channels, it will count as two reviews sent.
What kind of data can we get from Google My Business reviews?
The reviews we’ll send to your Slack channel will contain the following information.
- Review rating
- Publication date
- Review title & content: when available
- Review URL
- Reviewer name: when available(Pro)
What is a flow?
A flow defines a sequence of the two steps that are needed for us to get your reviews to your favourite Slack channel.
- What listing or review profile do you want us to monitor (for example your favourite competitor’s Capterra profile)
- What Slack channel you want us to send new reviews to
With our listings finder, you can find all your listings by simply entering a domain, or decide to track them manually.
Simply authenticate your Slack account next and an active flow will crawl the review profile and send any new review to your favourite Slack channel
What languages and countries do you support?
We support all languages and regions for all the supported platforms.
Platforms may split reviews according to the language, the region, or both.
In each case, we try to show as clearly as possible how to access all your reviews, and where those reviews can be seen. If you have a doubt please reach out over the chat or via email