Manage App Store Reviews from Zendesk

Get App Store reviews in Zendesk as tickets. Track sentiment, respond faster, and centralize customer feedback in your helpdesk.
BENEFITS
Reply to App Store Reviews from Zendesk

Your customers leave App Store reviews daily. Logging into App Store to respond takes time you don't have. With ReviewFlowz, reply to any App Store review directly from Zendesk. Your responses sync automatically back to App Store, maintaining your public reputation while keeping your workflow centralized.

Track App Customer Sentiment

Not every App Store review needs an immediate response, but patterns matter. ReviewFlowz automatically tags and analyzes your App Store reviews to surface recurring themes. See which issues appear most frequently, track app performance issues over time, and identify what needs escalation to your product team.

Jak vážně berete správu recenzí?
Vyzkoušejte si ji zdarma ve 14denní zkušební verzi nebo si objednejte vlastní demo. Žádné závazky
Never Miss a Negative App Store Review

A single unanswered low-rating review on App Store can hurt your app ratings. ReviewFlowz monitors your App Store profile 24/7 and immediately alerts your Zendesk team when critical reviews arrive. Set up filters to prioritize 1-3 star reviews or reviews mentioning specific issues, ensuring your team responds before reputation damage occurs.

Reviewflowz works with every review platform
Podporujeme následující platformy:
  • Capterra, G2, Software Advice, Gartner Peer Advice a všechny ostatní platformy pro hodnocení softwaru.

  • Trustpilot, Amazon a další obecné platformy pro hodnocení

  • App Store, Obchod Play a obchody společnosti Microsoft

  • Mapy Google, Yelp, TripAdvisor, Airbnb a další platformy pro místní recenze

Potřebujete nějakou, kterou nepodporujeme hned po vybalení z krabice? Dejte nám vědět
Jak vážně berete správu recenzí?
Vyzkoušejte si ji zdarma ve 14denní zkušební verzi nebo si objednejte vlastní demo. Žádné závazky
How to connect AppStore reviews to Zendesk

Set Up in 4 Simple Steps

  1. Connect Your App Store Profile
    No API access required. Just search your App Store profile or paste your App Store profile URL and ReviewFlowz starts monitoring immediately.
  2. Link to Zendesk
    One-click integration with your Zendesk workspace. No technical knowledge required—App Store reviews will appear as tickets in Zendesk.
  3. Configure Smart Filters
    Decide which App Store reviews appear in Zendesk. For example, you can use ReviewFlowz's AI to reply automatically to 5-star reviews without content, and send only reviews that require human intervention to Zendesk.
  4. Start Managing Reviews
    New App Store reviews flow into Zendesk automatically as tickets. Use AI-suggested responses or write your own, and ReviewFlowz posts your reply back to App Store instantly.
Jak vážně berete správu recenzí?
Vyzkoušejte si ji zdarma ve 14denní zkušební verzi nebo si objednejte vlastní demo. Žádné závazky
Your team is going to ❤ love you
Your team is going to ❤ love you